Gilded Pendulum

As the information technology and interactive media landscape is forever evolving, the demand for high impact solutions rise to new levels as we strive to achieve lasting impressions with superlative form and function. With every new client engagement exists an opportunity to explore new challenges and creative potential. We look forward to streamlining today's electronic information in a high speed, real time world. Yours.

Over 80% of Businesses Require Experts to Source Their Tech …

It’s true. With all the shady boiler room salesman out there who only sell one or two things, it’s become mandatory for business leaders to hire experienced industry experts like Gilded Pendulum. Otherwise, it’s like going to a criminal trial and representing yourself.

Maybe you found the perfect price, but you’re unaware that the tech support is horrible, and you have to install the system yourself. This is a common bait & switch tactic in 99% of telecom deals after you’re given a quote and ignored.

We operate multi-million dollar software and network mapping tools to pinpoint the services available to you locally, nationally, and even internationally. Which provider can operate in the US and also work at your remote offices abroad, reliably?

Our breadth of industry knowledge and experience navigating these waters is second to none. We even know the financial status of our partners and whether they’ll be in business for another 5 years.

With Gilded Pendulum, the people that built and engineered your system will also be the same ones supporting it afterward. This is vital for your business and something most salesman won’t discuss (because they outsource internationally).

So sit back, relax, and let us find the best options available that will also provide the best in class support, located right here in the U.S. with no after-hours call-routing overseas.

We NEVER use boiler room sales tactics. Confident companies don’t have to do that.

Sound good? Keep scrolling for a list of services, click to schedule an appointment, or simply call us now:

702-551-9190

These are just some of the cybersec companies you’d have to navigate to find the best deal for you…

 

Services include:

  • PC/MAC & Server Installation/Maintenance

  • VoIP/UCaaS phone installation and hosting with optional redundancy solutions (Small business up to full Enterprise & Call Center)

  • Cloud Infrastructure- i.e. SD WAN, SaaS, DRaaS, DaaS, IaaS, CCaaS, Helpdesk, etc

  • Network Security/24 hour monitoring

  • Data center migration/co-location- cages, cabinets, racks, pods, & suites

  • Complete network infrastructure installation

  • Production Migrations

  • Last Mile Optimization

  • MPLS networks

  • Fiber Optics

  • Toll free, long distance, POTS, and private lines

  • Virtualization

  • WAN design

  • Routing and switching

We're our client’s ally in a business where service outages are common, overcharging is practically customary, and overpaying is rampant. We can assist you getting back on track, eliminating needless expenses moving forward, and give you more time to worry about what counts- money into your organization.

You’ve never had a buying experience quite like this and over 80% of organizations now require the expertise of agnostic carrier consultants (that’s us), to help them navigate these vast options in the marketplace. This is where we save you thousands or tens of thousands a year in cost and hours of your time on the phone getting prices, while wondering if the company you’re dealing with can really deliver what they promise.


Convenience

Appointments- We can meet with local clients in person or schedule phone or video conferences anywhere in the country when YOU'RE available. Book instantly here!

No time on the phone - we make sure carriers and vendors compete for your business instead of overcharge you for it.

 

 


Why us?

No legwork - we work with these companies every day. We know what they offer, whom to talk to, and what's changed.

Plenty of handholding - we present your options in a clean, concise format and make sure you understand what's being offered. We won't move forward until you're comfortable with what you're receiving. 

We're all people- We forge lifelong relationships with our clients. We know they're our backbone and we like to reach out occasionally for any questions or concerns they may have

One stop shop- working with over 200 different carriers and vendors, we can get you the best deals all in one place.

Organizations- We can work with typical small/medium businesses as well as Fortune 500 companies and government entities without issue


The Process

  • Assess the client's needs

  • Audit current, local, and long distance voice/data invoices and contracts

  • Monthly analysis of client bills with consideration for changes in the voice and data market

  • Identify alternative suppliers for the services you need

  • Provide a formal recommendation and/or implementation

 


Questions we can answer

Geographical Coverage - what carriers can service all of your locations?

Price - Who are the lowest and highest priced carriers?

Specials and Promos- Which carriers offer special pricing, and which ones are truly special? How can you win a deal?

Customer Service- Which carriers can you expect to respond intelligently to your customer's needs and/or issues? Who is the quickest? Most professional?

Knowledge- What information can you provide your customers that will help you gain their business over low priced competitors?

Product Breadth - What carriers offer VoIP, UCaaS, fully managed solutions, integrated bundles, Point-to-points, QoS, etc?

Installation Timeframes- Which carriers can meet your deadlines? Which carriers can actually deliver what they promise?

Financial Stability- Which carriers will be in business 5 years from now? What carriers face potential financial obstacles and why?

Technical Service- Which carriers can you depend on to proactively figure out complex issues and provide timely solutions?

Call Center Solutions- Need sub-penny rates? 6 decimal place rounding? Tiered and/or by-LATA pricing?


Benefits

When you go direct to a carrier/vendor you lose objectivity 

  • Ultimately you are familiar with only a handful of products

  • The "best deals" are whatever the carrier is pushing at the time as opposed to what may be the best solution for your business

  • Carrier-specific product names cause confusion

When you go direct, you lose price flexibility 

  • Carriers always start with the highest prices

  • Carriers only provide discounts and promotions to compete with other carriers- they "beat the bid" instead of offering their best deals

Single Contact Continuity 

  • Simplification- all service aspects are in one place

  • We provide a sustainable business relationship independent of any carrier, vendor, product or service

  • We provide permanent post-sale support

  • We have a reliable empowered staff with carrier service and management experience, with no bureaucracy- we solve your problems

 

When you go direct to a carrier/vendor, you lack continuity

  • Different sales processes for different services

  • Varied time frames for contracts, installation, repair, etc

  • Service is caught up in sales quota targets for carrier managers

  • Employee turnover and disappearing post-sale support are the norm in the carrier world

When you work with Gilded Pendulum you gain objectivity

  • Because we are carrier agnostic, we offer up the best business solutions for each client, based on a deep understanding of service and carrier choices

  • We are experts at securing the most reliable, best possible service on a case-by-case basis, and deliver ongoing support whenever you need it

Price Flexibility and competitiveness

  • Best prices possible for your needs, with a range of service levels and choices

  • We deliver faster, more efficient quotes than any carrier direct rep can deliver

  • Because carriers know we provide detailed cost-benefit analysis, we often receive pricing for clients that direct carrier reps can not access themselves

 


In addition to all of the above, Gilded Pendulum also gives you...

  • Access to a one stop shop

  • Straight talk- the knowledge to navigate each carrier and vendor

  • Greater attention from carriers due to our dedicated support, industry reputation, and the ability of our staff to directly assist carriers in troubleshooting

  • Total outsourcing of vendor management so you can run your business without interruption

  • A full arsenal- access to more than 200 carriers and our network of 7000+ data consultants and interconnects

Call Today: 702-551-9190

The Gilded mainframe became self-aware on 11.11.13 at 10:56pm EST.